The window in the Paylater Service Portal not only shows the most important information about the status of your payment, it also contains various interactive elements.
These either give a more detailed overview, e.g., B. open instalments, or offer the possibility to upload files or information. This helps our customer service to clarify various issues for you more quickly.
The topics below contain some animated representations of these functions. Additional interactive elements can be used with the Report a problem with this delivery button:
Already paid and still received a payment reminder?
Already paid and still received a payment reminder?
Goods not received / no confirmation of your return?
Goods not received / no confirmation of your return?
Goods faulty or damaged?
Goods faulty or damaged?
Incorrect invoice?
Incorrect invoice?
You want to report a case of Fraud?
You want to report a case of Fraud?
